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You begin your journey with the tutorial. Starting with the Campaign, you will progress through the game and unlock new mechanics and game modes. You can find beginner's guides on our official YouTube channel. Also, you can always ask other players for advice in the game chat.

There are several ways to get emeralds: as a daily login reward; by completing quests; by promoting heroes to a higher rank; by receiving Arena ranking rewards; by completing tasks in special events; by purchasing special offers; in a weekly reward at Asgard's Hall of Fame; as a reward in a Season; by completing tasks from the Free tab on the main screen of the game; at the Emerald Shop. This article provides more detailed information on emeralds and other main resources.

You get one point of energy every six minutes. Energy has a specific maximum value. When you reach it, energy stops accumulating. Initially, the maximum value is 60 points, but for each new team level, the maximum value increases by one, up to 190 at team level 130. In addition, to get energy you can: complete daily Get free energy quests; collect rewards from the Daily Bonus tab; collect some free gifts on our official website; increase your team level (30 points for each new team level); use a special item called Bottled Energy; complete Emerald Waterfalls special event; exchange emeralds. This article provides more detailed information on energy and other main resources.

There are several ways to obtain gold: opening chests in the Tower; completing Campaign missions; completing daily quests; collecting gifts in the Daily Bonus tab; in weekly gifts for participation in the Tournament of the Elements; selling various in-game resources from your Inventory; getting gifts from your Guild Master; completing tasks from special events; using Emerald Exchange. This article provides more detailed information on gold and other main resources.

Account ID is a unique number that helps identify you among other players. Note: If you have several characters (game profiles) on different servers, each will have its unique account ID. To find your account ID, click your avatar in the upper-left corner of the main game screen. Here you will see the information about your character, including your account ID.

Yes, you can get free gifts from our official pages: on the official website if you play on hero-wars.com, in stories of the official Facebook page if you play on Facebook.

There are three main stats in the game: strength, intelligence, and agility. Each strength point provides: 40 health points; one point to physical attack if strength is the main stat of the hero. Each intelligence point provides: three points to magic attack; one point to magic defense; one point to physical attack if intelligence is the main stat of the hero. Each agility point provides: two points to physical attack; one point to armor; one point to physical attack if agility is the main stat of the hero.

You get a double reward for clearing a Dungeon level for the first time: 50 Titan Potions and 2 titanite for a hero level and 2 Soul Stones and 10 titanite for a titan level. If you clear the level again, the reward is 25 Titan Potions and 1 titanite for a hero level and 1 Soul Stone and 5 titanite for a titan level.

Our system ensures that every in-game action is processed and validated by the game server. It guarantees that items don't disappear on their own and can't be lost. If an item is nowhere to be found, it means that it was either used, exchanged, or not there in the first place.

Our system ensures that every in-game action is processed and validated by the game server. It guarantees that items don't disappear on their own and can't be lost. If a piece of equipment is missing, there are three possible scenarios: You might have equipped this item with another hero. Items are not unique and can be used for various heroes. You might have sold this item sold for gold or exchanged it for activity points for your Guild. Crafting in the game is a complex, multi-level system. All higher-tier items are crafted out of lower-tier gear.

Letters are stored in your in-game mailbox for a limited time, usually three days. Afterward, any items they contain are permanently deleted. The expiration date is displayed at the bottom of the letter. Make sure to claim rewards as soon as they arrive in your mailbox. Our Support team cannot restore expired letters and rewards.

If you do not want to see any messages from a certain player, click their nickname in the chat and press Add to blacklist. If you believe that this player's speech or behavior in the in-game chat violates our Terms of Service, you can also report them to our Support team. Make sure to attach a screenshot of the message and the ID of the player who offended you. Our specialists will conduct an investigation. They cannot disclose the results of the investigation due to user privacy policy.

Blacklist is a feature that allows you to hide the messages of a certain player in the chat and private messages. You can blacklist any player by clicking their name in the chat and then pressing Add to blacklist: To see everyone you added to your blacklist: Open game Settings. Go to the Chat and Messages tab. Click Show chat blacklist. Here you can press the cross icon near the name of a certain player to remove them from your blacklist or remove everyone by clicking Clear the list:

If your Guild Master does not log in to the game for more than 30 days in a row, their title is automatically transferred to an active player with the highest position after the 30-day timer has run out. ​ If the Guild Master logs in, the 30-day timer resets. Another way to transfer the title is to contact that player directly and ask them to transfer it to someone else manually.

The totem fragment drop rate is rather low compared to other game entities. Due to this, there is a special feature called Bad Luck Protection. If you spend a certain number ​​of emeralds at the Altar of the Elements, you will receive a guaranteed totem fragment: 1st totem fragment — 4,500 emeralds; 2nd totem fragment — 45,000 emeralds; 3rd totem fragment — 466,667 emeralds; 4th totem fragment — 850,000 emeralds; 5th totem fragment — 1,133,333 emeralds; 6th totem fragment — 1,416,667 emeralds; 7th totem fragment — 1,700,000 emeralds; 8th totem fragment — 1,983,333 emeralds; 9th totem fragment — 2,266,667 emeralds; 10th totem fragment — 2,550,000 emeralds; 11th totem fragment — 2,833,333 emeralds; 12th totem fragment — 3,116,667 emeralds; 13th totem fragment — 3,400,000 emeralds; 14th totem fragment — 3,683,333 emeralds; 15th totem fragment — 3,966,667 emeralds; 16th totem fragment — 4,250,000 emeralds; 17th totem fragment — 4,533,333 emeralds; 18th totem fragment — 4,833,329 emeralds; 19th totem fragment — 5,133,329 emeralds; 20th totem fragment — 5,433,329 emeralds; 21st totem fragment — 5,733,329 emeralds; 22nd totem fragment — 6,033,329 emeralds; 23rd totem fragment — 6,333,329 emeralds; 24th totem fragment — 6,633,329 emeralds; 25th totem fragment — 6,933,329 emeralds; 26th totem fragment — 7,233,329 emeralds; 27th totem fragment — 7,533,329 emeralds; 28th totem fragment — 7,833,329emeralds; 29th totem fragment — 8,133,329 emeralds; 30th totem fragment — 8,433,329 emeralds. Note that when you receive a totem fragment from any other source, you advance to the next step in the Bad Luck Protection system. If you wish to learn how many emeralds you need to spend to reach the next Bad Luck Protection threshold, ask our chatbot, Raymond, for help. To open the chatbot, follow these instructions and then select Gameplay → Totems → Next fragment.

The Tournament of the Elements matchmaking is based on the power of your five strongest titans, including the power that totems add to them. Note that totem skill power and star rank are not taken into account. Thus, you can meet an opponent with weaker titans but powerful totems and an approximately equal total power score as a result.

Every item has a different drop chance. The rarer the item, the lower the chance. Rarity depends on the color: white, green, blue, purple, orange, and red. All Campaign missions have Bad Luck Protection. This feature guarantees that you have one of each item featured in the mission when using the x10 raid option. The same rule applies for heroic missions where you are guaranteed at least one Soul Stone when raiding x3.

The difficulty of the Tower depends on your team level, which you can find under your avatar on the game's main screen. If your heroes are not upgraded up to that level, clearing the Tower might become a challenge.

If a hero or a pet is displayed in gray color and you cannot pick them to fight in the Tower, then their level is lower than required. Your heroes and pets have to be at least level 15 to participate in this game mode.

When you raid a mission, your heroes do not obtain experience directly. Instead, acquired experience points are converted into EXP Potions that you can find in your Inventory and use to upgrade any hero of your choice.

To leave, open the Adventures tab, click the Log button in the bottom-left corner, and then Leave Adventure.

You can exchange Gold trophies for Silver and Silver trophies for Bronze, but not vice versa. To make an exchange, visit Guild War Shop.

Items in the game never disappear on their own. Every single in-game action is processed and validated by the servers. If you cannot find Asgard Crystals, there are two possible scenarios: You have mixed up one type of Asgard Crystals with another, as they look practically the same. You have already used Asgard Crystals.

If you have attacked a player and won, but your position in the Arena has not changed, it means that while you were choosing a target, they were attacked by another player and lost. Since their position became lower than yours, your ranking did not change.

To receive the reward, you need to attack at least once in the Arena or Grand Arena before 8:00 PM. Successful defenses do not count for issuing the reward.

Each day only the first five successful defenses grant Arena Coins, so you can receive up to 50 Coins. All further defenses are not rewarded. The same rule works for the Grand Arena.

There are two matchmaking ranges in the Arena and Grand Arena: visible and hidden. The visible range includes player positions you can see in the list of suggested opponents. The hidden range is wider than the visible range. It ensures that opponents do not disappear while you are choosing an opponent or heroes to attack. Without this range, you would have to constantly look for a new opponent because positions in the Arena and Grand Arena are dynamic and change quickly. Note: The hidden range allows you to attack an opponent even if they have changed their position while you were selecting your heroes. However, if the new position is outside both the visible and hidden range, you will have to look for a different opponent.

Cleaver, totem fragments, and supertitans are unique and rare rewards. You have a certain chance to get a super prize every time you open а chest or sphere. Neither the number of chests/spheres opened, nor their type (for emeralds or free ones) affects the result. The chance is the same for all players, so it is a matter of luck.

On the first day of each calendar month, the counter of the collected rewards is reset, and you start collecting rewards again from the first day of the month.

Your Daily quest activity resets at 5:00 AM your local time, and Guild activity resets at 2:00 AM UTC on hero-wars.com and at 05:00 AM UTC on Facebook. If you are playing on hero-wars.com and your local timezone is different from UTC, all activity and titanite earned between 2 AM UTC and 5 AM of your local timezone will not be counted in today's Guild activity. It is counted towards the Guild activities of the previous day. If you are playing on Facebook and your local timezone is different from UTC, all activity and titanite earned between 5 AM UTC and 5 AM of your local timezone will not be counted in today's Guild activity. It is counted towards the Guild activities of the previous day. To avoid this situation, you should neither collect activity and titanite nor upgrade Glyphs during this time period.

If you quit a Guild, you have to wait for 8 hours before joining a new one. You can spend 25 emeralds to skip the waiting time. If your Guild is in the Gold league, you will not be able to become a Champion until the end of the current week.

The standard Guild War Season starts on Monday and ends on Friday. On Saturday, only transitional matches take place. In these matches, top Guilds from every league, except Gold one, fight against bottom Guilds from the higher leagues to be promoted to a higher league. If you do not have an opponent on Saturday, it means that you finished the week in the middle of your league.

Titans resurrect with the Dungeon reset at the beginning of a game day, at 5:00 AM your local time zone. If your titans are still dead, then you have already explored the Dungeon today or changed the time zone recently. You will be able to proceed tomorrow. Note that if you use Divination Cards to beat the Dungeon, your titans still take damage as in the standard manual walkthrough.

All characters in the game are unique. Each battle requires a specific strategy and team composition, and no single team can defeat them all. Try experimenting with different characters depending on your opponent. This article also provides valuable tips on how to build a balanced team.

Sometimes a weaker team can defeat a stronger one. This situation can happen because of how energy accumulates: heroes get 1% energy, and titans – 0.5% for every 1% of the maximum health points lost. A weaker team takes more damage, thus accumulating energy faster. The quicker a character gets 1000 energy points, the sooner they can use their first skills. That is why the energy generation speed can directly affect the outcome of a battle. To avoid this situation, you can try upgrading your team even further or changing its composition.

The Arena and Guild War are two different game modes with their own features. Firstly, all battles in the Arena are automatic, whereas in a Guild War you can manually control your heroes and activate their first skills. Secondly, the animation of characters' first skills varies. In fully automatic battles, where manual combat is not available in any way (e.g., in the Arena), first skills do not stop a fight. In manual combat, even with auto mode turned on (e.g., in a Guild War), animations of the first skills stop a battle entirely. During this pause, skills can still damage opponents. Thus, the results in the Arena and Guild War may vary.

In this article, you can find answers to frequently asked questions about the combat system: how hero skills work, how energy generation affects battles, how team composition can play a crucial role in combat, and much more! If you still have questions regarding a specific battle, take the following steps to understand what is going on: Read the description of the abilities of each hero who participated in that battle. There are over 200 abilities in the game, and their interaction is usually the key. You can toggle the detailed descriptions of skills in the game settings. Check the active effects from the first artifacts. If damage is too high or too low, most likely, the heroes are under buffs. Artifacts affect the whole team, not only one hero. If a hero has chosen a different target than you expected, pay attention to the skills that can influence target selection. For example, Jorgen's Leper is one such skill. Check if your heroes are under any crowd control effects. You can get more info abo those effects and how to spot them in this article. Try experimenting with hero combinations, paying attention to the strengths and weaknesses of both teams. Well-chosen heroes may sometimes defeat opponents even when outnumbered. If you still have not figured everything out, you can discuss the battle with your guildmates or ask other players for help on our official Discord server.